General Terms and Conditions of Sale “AGRIVAL3T Srl”

These General Conditions of Sale govern the offer of the online shopping service for articles and products related to the Food and Related sector by “Agrival3T Srl” through our website (here in after the “Site”).

All contractual relationships between “Agrival3T Srl” and the customer are governed by these General Conditions of Sale, which form an integral and substantial part of every proposal, order and confirmation of the purchase order of products sold on the site.

For anything not expressly regulated in these General Conditions of Sale, please refer to the provisions of Legislative Decree 6 September 2005, n. 206 (the “Consumer Code”) and subsequent amendments and Legislative Decree 9 April 2003 no. 70 and subsequent amendments and the regulation of the Italian Civil Code.

1. Info

1.1 Agrival3T Srl – Via Casale defensa – 71010 Serracapriola – Puglia – Italy – Phone: (+39) 0882 682565 – Mobile: (+39) 3883456472 – Internet: – E-Mail:

1.2 Any request for information or clarification can be made directly to Agrival3T Srl – Via Casale defensa – 71010 Serracapriola – Puglia – Italy – Phone: (+39) 0882 682565 – Mobile: (+39) 3883456472 – Internet: – E-Mail:

2. Commercial policy

2.1 “Agrival3T Srl” through the Site, proposes the sale of products related to the Food and related sectors.

2.2 The sale of products pertaining to the Food and Related sector is aimed exclusively at “consumers” aged 18 (eighteen).
“Consumer” means any physical person who operates on the Website for purposes not related to his professional, commercial or business activity.

2.3 The essential characteristics of products inherent in the Food and Related sectors are presented with specific descriptions, visible directly on the Site.

3. Sales contract and methods of supplying the service

3.1 These General Conditions of Sale exclusively regulate the supply of the service of food and related products through the Site.

3.2 These General Terms and Conditions of Sale do not regulate the supply of services or the sale of products by parties other than “Agrival3T Srl”, to which reference is made to the Site through hyperlinks or banners. “Agrival3T Srl” is not responsible for the supply of services and / or products, as well as for the conclusion of any contract between you and third parties other than “Agrival3T Srl”. If you have any doubts, please send an e-mail to

3.3 You will be able to proceed with the purchase of products related to the Food and related sectors operating directly on the Site. At the end of the selection of products, you will be shown a screen for sending the order with the indication of all the data entered and which you are obliged to verify correctness. After the selection of products related to the Food and Related industry, to make the purchase, you will also be invited to (i) register (for free) on the Site, providing the required data, or (ii) to login, if it is already registered or (iii) to provide your data in order to complete the order and allow the contract to be finalized.

3.4 To proceed with the purchase of one or more products related to the Food and Related sectors, it is necessary to fill out the purchase order directly on the Site by following the relative instructions (hereinafter “Purchase Order”).
The Purchase Order contains a summary of the main commercial conditions, including the price, the means of payment and the methods of delivery, as well as information on the main characteristics of the products ordered and a reference to the General Conditions of Sale.

3.5 Before submitting the Purchase Order, it will be necessary to read carefully these General Conditions of Sale.

3.6 Agrival3T Srl reserves the right, at its sole discretion, not to accept, even partially, product orders. This refusal does not accrue any right, indemnity and / or compensation of any kind and for any reason whatsoever against Agrival3T Srl.

3.7 In order for Agrival3T Srl to provide for the shipment of products, it is necessary that you pay the amount for the purchase of products (hereinafter the “Price”) in the manner indicated in art. 6 below (“Payments”).

3.8 After making the Price Payment, you will be assigned an order number that must be used for any further communication with Agrival3T Srl in relation to the Purchase Order (hereinafter “Order Number”).

4. Prices

4.1 All sales prices of products on the site next to each individual print are expressed in Euro currency and include VAT (if applicable) and any indirect taxes (if applicable), while they do not include shipping costs, which are counted before the Order Confirmation that is transmitted to you and that you commit yourself to pay to Agrival3T Srl, in addition to the price indicated on the Website.

4.2 The prices of individual products, from time to time published, cancel and replace any previous prices. In any case, the prices applied are those indicated on the Site at the time of the Purchase Order and reiterated within the latter.

5. Payments

5.1 Payments can be made by PayPal in the name of Agrival3T Srl

5.2 In the case of payment by PayPal, it will also be possible to pay by credit card using only the encrypted PayPal circuit.

5.3 At no time during the purchase process Agrival3T Srl is able to know the information related to the credit card and prepaid cards, which you transmit via a secure connection directly to the site of the Bank that handles the transaction, without third parties having access. No computer file related to the payment instruments of the Price is in any way accessible to Agrival3T Srl, therefore under no circumstances Agrival3T Srl can be held responsible for any fraudulent and illegal use of credit cards by third parties upon payment of the purchased products.

5.4 Subsequent to the payment of the Price, and in any case within 5 working days from the date on which Agrival3T Srl becomes aware of the payment of the Price on its current account (in the case of payment by PayPal or Credit Cards on the PayPal circuit), Agrival3T Srl will inform you of the receipt of the price through an e-mail communication, with which you will also be informed of the delivery time of the product, which can not in any case exceed 15 (fifteen) working days from the Purchase Order.

5.5 In the event that, before sending the Order Confirmation by Agrival3T Srl, you request in writing (by e-mail to the email address the cancellation of the Order of Acquisition, Agrival3T Srl will ask PayPal to cancel the transaction. Once the request for cancellation of the transaction has been made, under no circumstances will Agrival3T Srl be held responsible for any expenses, costs, damages, direct or indirect, caused by the delay of the transaction.

6. Transport and delivery

6.1 Agrival3T Srl will arrange to deliver the ordered products to the address specified at the time of the Purchase Order, using the methods indicated below.

6.2 For the delivery of the products you will have to provide all the necessary information, including shipping address and telephone number of the person to whom the product will be delivered, if it is different from the person making the order. Delivery will be made to the addressee indicated on the waybill.

6.3 The products ordered will be delivered in suitable packaging to ensure their integrity in transport. The shipment is made by courier (hereinafter the “Carrier”) with delivery to the address indicated directly in the order.

6.4 Upon receipt of the products, you are obliged to check:
(i) that the quantity ordered products correspond to what indicated in the transport document;
(ii) that the packaging is intact, not damaged or, in any case, altered even in the closing materials.
Once signed the transport document of the Carrier, it will not be possible to oppose Agrival3T Srl any objection regarding the characteristics of the delivered goods.

6.5 If the Carrier can not provide for the delivery of products due to the physical absence of the addressee or his appointed delegate at the address indicated, or due to incorrect indication of the address, the Carrier will contact the recipient by phone in the following days (if possible), so as to proceed with the second delivery attempt and complete the delivery of the product.
After 5 (five) days have elapsed without the recipient being available to collect the products, the same will be returned to Agrival3T Srl and all direct and indirect costs will be borne by the orderer and Agrival3T Srl will retain the payment of the products to title of penalty, without prejudice to the right to any greater damages suffered.

6.6 If the package delivered by the Carrier is visibly damaged and broken, please reject the shipment to the sender. In this case Agrival3T Srl will take care of the recovery of the shipment and provide for a new shipment.
If the shipment were more packages and not all of them were damaged, please reject the damaged package to the sender by signing the courier “Con Riserva”. Agrival3T Srl will recover the damaged package and replace it.

7. Right of withdrawal for “consumers”

7.1 The “consumer” customer (as defined in article 2.2) has the right to withdraw without penalty and without having to specify the reason, within 14 working days from the date of receipt of the Products.

7.2 The methods of exercising the right of withdrawal by the customer consist in sending (by e-mail) by the same of a request for withdrawal, as indicated in the following link: -recesso

7.3 Agrival3T Srl in case of exercise of the right of withdrawal in accordance with the provisions, is required to reimburse the price within 30 days from the date on which it became aware of the right of withdrawal.

7.4 The exercise of the right of withdrawal by the customer is in any case subject to the following conditions:
• (a) the right of withdrawal applies to the purchased product in its entirety and it will not be possible to return only certain parts of the Products, as an example, its accessories;
• (b) the right of withdrawal does not apply to sealed Products once they have been opened;
• (c) the purchased Product must be intact and returned in its original packaging, complete in all its parts;
• (d) the Product must be returned in a normal state of conservation, as it has been stored and possibly used with the use of normal diligence; consequently no products will be accepted if they are used badly or have signs of damage or dirt and consequently can not be considered more intact;
• (e) the shipping costs related to the return of the Product will be borne by the Customer;
• (f) the shipment, until the certificate of receipt in our warehouse is under the full responsibility of the customer.

7.5 The right of withdrawal will be lost in the event of lack of the essential condition of integrity of the Product (of its packaging and / or content) in the event that Agrival3T Srl verifies, alternatively:
• (a) the lack of the outer packaging and / or the original internal packaging;
• (b) the absence of integral elements of the Product;
• (c) damage to the Product;
• (d) the lack of an invoice.
In the case of forfeiture of the right of withdrawal, Agrival3T Srl will return the purchased product to the customer, charging him the shipping costs.

8. Not complying products

8.1 In the event that the Products are not intact, they show damage (for example signs of wear, abrasion, scratching, scratches or deformations) or non-conforming characteristics, you must report the circumstance to Agrival3T Srl (see Clause 1.2 for the data of contact), indicating the relative Order Number, any defect found on the same, no later than 24 (twenty-four) hours from receipt of the Product.

9. Intellectual property

9.1 The design, configuration, logos, graphics, images and sounds as well as all elements of the Site are, according to the law and commercial agreements, owned by Agrival3T Srl and are not allowed to copy or imitate them, even partially.

9.2 Any unauthorized use or otherwise contrary to the law will be prosecuted by Agrival3T Srl in civil and criminal proceedings.

10. Legal guarantee of conformity of the Product

10.1 Pursuant to the effects of the European Directive 44/99 / EC and the Consumer Code, Agrival3T Srl guarantees, if “consumer”, that the Products will be free from design defects, and a period of 2 (two) years from the date of delivery of the Products themselves. Provided in the reference document, or in the hypothesis in which they were made, is excluded. repair interventions by third parties not authorized by Agrival3T Srl.

11. Causes of major force

11.1 Agrival3T Srl is exempt from all responsibility for the total or partial non-fulfillment of any obligation stated in these General Conditions of Sale, if such non-fulfillment is caused by unforeseeable events and / or natural events beyond the control and responsibility of Agrival3T Srl including, by way of example, but not exhaustive, natural events (disasters), acts of terrorism, wars, popular uprisings, malfunctioning of connectivity, lack of electricity, general strike by public and / or private workers, strike and / or restrictions on road conditions of couriers and air connections.

12. Privacy

12.1 All information relating to the processing of your personal data can be obtained by consulting the Information on the processing of personal data on the Site.

13. Applicable law and settlement of disputes

13.1 These General Terms and Conditions of Sale are concluded in Italy and governed by Italian law.

14. Updates and changes

14.1 These General Conditions of Sale may be periodically modified by Agrival3T Srl based on the development of its commercial policy, as well as in compliance with any updates and legislative changes. Each contract concluded is considered finalized according to the General Conditions of Sale in force at the time of order and published on the Site. Any update and modification will be regularly published on the Website and will be effective immediately from the date of publication on the same.